Terms & Conditions

Effective date: [DATE] · Last updated: [DATE]

⚠ Starter template — not legal advice. This is a working draft to get TrueBolt moving. Have a licensed attorney review and finalize it before you publish, and fill in every [bracketed] placeholder (legal entity name, address, governing-law state, contact details).

1. Who we are

These Terms & Conditions ("Terms") govern your use of the TrueBolt website and your engagement of our services. "TrueBolt," "we," "us," and "our" refer to [Legal Entity Name, e.g. Truebolt, LLC], a [State] limited liability company located at [Business Address]. By using this site or engaging our services, you agree to these Terms. If you do not agree, do not use the site.

2. Our services

TrueBolt designs, builds, and maintains AI agents, automations, and operational systems for businesses ("Services"). The specific scope, deliverables, and fees for any engagement are defined separately in a written proposal, statement of work, or service agreement ("Engagement Agreement"). Information on this website is for general informational purposes and is not an offer or guarantee of any specific result.

3. Engagements, scope & payment

Pricing is scoped individually and confirmed in your Engagement Agreement; figures shown on the website (if any) are illustrative.
Fees, payment schedule, and any recurring/subscription charges are set out in your Engagement Agreement.
Unless stated otherwise, fees are non-refundable once work has begun. Recurring services continue until cancelled per the Engagement Agreement.

4. Communications & messaging consent

By submitting your information through any form on this site (including the AI Readiness Assessment and email sign-up) and checking the consent box, you agree that TrueBolt — and digital assistants acting on our behalf — may contact you by email, telephone call, and text/SMS message at the contact details you provide, including for scheduling, service, and marketing purposes.

Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out of texts at any time, or HELP for help. You may opt out of emails using the unsubscribe link.
We operate our SMS/calling programs in accordance with the Telephone Consumer Protection Act (TCPA) and carrier requirements (A2P 10DLC registration).

5. Your responsibilities

You agree to provide accurate information, to have the authority to enter into an engagement, and to use our Services lawfully. When we build messaging or calling systems for your business, you are responsible for obtaining proper end-user consent and complying with all applicable laws (including TCPA, A2P 10DLC, and applicable privacy laws) in your own communications, and you agree to indemnify TrueBolt for your failure to do so.

6. Intellectual property

The TrueBolt name, logo, website, and content are owned by TrueBolt and may not be used without permission. Ownership of deliverables produced in an engagement is governed by your Engagement Agreement. Unless otherwise agreed, TrueBolt retains ownership of its pre-existing tools, methods, and templates.

7. Third-party services

Our Services may rely on third-party platforms (e.g. scheduling, CRM, AI, and telephony providers). We are not responsible for third-party services, and your use of them may be subject to their own terms.

8. No guarantee of results

AI and automation outcomes depend on many factors specific to your business. Any performance figures, ROI examples, or results shown on this site are illustrative and not a promise of future results. TrueBolt does not guarantee any specific revenue, savings, or outcome.

9. Disclaimers & limitation of liability

The site and Services are provided "as is" without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law, TrueBolt's total liability arising out of or relating to the site or an engagement will not exceed the amounts you paid to TrueBolt for the applicable Services in the [3] months preceding the claim, and TrueBolt will not be liable for indirect, incidental, special, or consequential damages.

10. Indemnification

You agree to indemnify and hold TrueBolt harmless from claims arising out of your use of the Services, your communications with your own customers, or your breach of these Terms or applicable law.

11. Confidentiality

Each party agrees to protect the other's confidential information disclosed during an engagement and to use it only for the purpose of the engagement. Specific terms may be set out in a separate non-disclosure or engagement agreement.

12. Termination

We may suspend or terminate access to the site at our discretion. Termination of an engagement is governed by the applicable Engagement Agreement.

13. Governing law

These Terms are governed by the laws of the State of [State], without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in [County/State].

14. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent version. Continued use of the site after changes constitutes acceptance.

15. Contact

Questions about these Terms? Contact us at kristin@truebolt.ai [add mailing address & phone].