Return & Refund Policy

Last updated: August 1, 2026

By accessing or using this website, you agree to be bound by all of our policies. That includes our Terms & Conditions, Privacy Policy, Cookie Policy, and Return & Refund Policy, each of which is incorporated into the others by reference. If you do not agree with any part of them, please do not access or use this website, purchase from us, or submit any information to us. Your continued use of the site after we post changes means you accept those changes.

We're committed to providing high-quality programs, books, and premium value offers. We understand circumstances may arise where a refund is requested, and we have established the following refund policy to ensure fairness and clarity.

Our policy, in short. If you're not fully satisfied with any of our products or services, please contact support@truebolt.ai. However, we do not accept returns on any of our products or services.

1. Disclaimer — results are not guaranteed

Our programs, books, courses, trainings, workshops, and services are educational and informational in nature. They are designed to help you improve how your business operates. Your results, however, depend on factors we do not control — your market, your offer, your pricing, your team, your capital, your effort, your existing systems, and how consistently you apply what we provide.

We cannot and do not guarantee any specific outcome. That includes, without limitation, any level of revenue, profit, lead volume or lead flow, advertising performance, cost per lead, appointment or booking rate, show rate, close rate, conversion rate, audience or follower growth, time saved, or return on investment.

Any figure, example, case study, testimonial, or result we share — whether ours or a client's — is illustrative of one situation and is not a promise, projection, or guarantee that you will achieve the same result, or any result. Nothing on this site or in our materials should be taken as a representation of typical results.

AI systems, telecommunications networks, advertising platforms, and third-party software are provided on an as-available basis. Their performance, pricing, policies, deliverability, and availability can change without notice, and outcomes vary accordingly.

You remain solely responsible for your own business decisions and for complying with the laws that apply to you. Nothing we provide is legal, financial, tax, medical, or accounting advice, and it is not a substitute for advice from a qualified professional.

Dissatisfaction with results is not grounds for a refund.

2. All sales are final

All purchases from Truebolt LLC are final. This applies to every product and service we offer, including AI build and management services, digital products and downloads, courses, memberships, coaching and group programs, live and virtual events, software subscriptions, and books purchased directly from us.

We do not offer returns, refunds, or exchanges based on change of mind, non-use, non-attendance, or dissatisfaction with results. Please review what you are buying, and ask us anything you need to, before you purchase.

Talking to us is still the first step. Many issues turn out to be a fixable problem with access, delivery, scope, or expectations, and we would much rather solve that than have you walk away unhappy.

The one exception: a published guarantee. Where we state a specific, named guarantee for a specific product — on its sales page and at checkout — that guarantee applies to that product and overrides "all sales are final" to the extent stated. It applies only to the product named, only on the conditions stated, and only when those conditions are met and evidenced. Our current guarantees are below. If a product has no published guarantee, all sales are final.

Operations & Revenue Diagnostic ($497) — the double-credit guarantee. If the Diagnostic does not surface at least $5,000 in recoverable revenue, your $497 doubles: you receive $994 in credit toward any Truebolt engagement. This is a credit, not a cash refund, and no cash refund is available once the Diagnostic has been delivered. Separately, if we determine at the intake stage that you are not a fit, we decline the engagement and refund you in full before the teardown takes place.

The Leak Fix Kit ($97) — the completed-audit guarantee. Complete the self-audit in full. If it does not identify at least $1,000 in leaks in your business, contact us with your completed audit and we will refund the $97. The guarantee requires the audit to have been completed — it is a guarantee on the work, not on changing your mind. It covers the $97 kit only and does not extend to the order bump or any other product.

3. If you have a signed agreement, it controls

Where you have signed an AI Services Agreement, Master Services Agreement, Statement of Work, or similar contract with us, the payment, cancellation, and termination terms of that signed document govern your engagement and override this page.

4. Cancelling an ongoing service or subscription

"No returns" is not the same as "no way out." You can stop future billing at any time:

Cancel from inside the product where that option exists, or email support@truebolt.ai.
Cancellation ends future charges from the end of your current billing period. It does not refund amounts already paid, and the current period is not prorated.
Where your agreement sets a minimum commitment or notice period, that applies first.

5. Books and products bought from a retailer

If you bought a book or product from Amazon, Kindle, Audible, or any other retailer or marketplace, that retailer processes any return under their own policy, not ours. We did not collect the payment and cannot refund or return it. Contact the retailer directly.

6. Billing errors, duplicate charges and our mistakes

This is not a refund of a valid sale — it's us fixing something we got wrong. If you were charged twice, charged the wrong amount, charged after cancelling, or never received what you paid for, contact us in writing within seven (7) days of the charge and we will investigate and correct any genuine error. If we shipped the wrong item or a damaged one, we will replace it.

7. Payment plans

Where we offer a payment plan, you are responsible for the full purchase price. Starting a plan does not reduce what is owed, and stopping payments partway does not cancel the balance or entitle you to a refund of payments already made. Missed payments may suspend your access until the account is current.

8. Purchases through affiliates or third parties

If you purchased through an affiliate, reseller, joint-venture partner, or a third-party platform, that seller's terms and refund policy apply to your transaction.

9. Events, recording and likeness

Event tickets are non-refundable and non-transferable unless we say otherwise in writing. If we cancel an event outright, you may attend the rescheduled session or receive a credit; we are not responsible for travel or accommodation costs. By attending a live or virtual event you consent to being recorded and to our use of that recording, including your name, voice, image, and likeness, for training and promotional purposes.

10. Chargebacks and payment disputes

We do not accept chargebacks. All sales are final, and by purchasing you agree not to initiate a chargeback, payment reversal, or dispute with your bank or card issuer against Truebolt LLC for any reason.

If something is wrong, contact support@truebolt.ai first — we will work with you. Filing a chargeback instead of contacting us is a breach of this policy and of your purchase agreement.

If a chargeback is filed, we will contest it and submit this policy, your acceptance of it, your purchase record, and proof of delivery or access to the card network. You remain responsible for the full amount owed plus any fees, penalties, or costs we incur, and we may immediately suspend or terminate your access, accounts, and any active engagement. Unpaid balances may be referred for collection.

11. Circumstances outside our control (force majeure)

We are not liable for any delay in, or failure to perform, our obligations where that delay or failure is caused by an event beyond our reasonable control. Such events include, without limitation:

Acts of God, natural disasters, fire, flood, earthquake, hurricane, tornado, severe weather, or other natural catastrophe;
Pandemics, epidemics, disease outbreaks, quarantines, or public health emergencies, and any government or institutional response to them;
War, invasion, terrorism, sabotage, riot, civil unrest, or national emergency;
Acts of government, changes in law or regulation, embargoes, sanctions, or court orders;
Strikes, labour disputes, or shortages of labour, materials, or transport;
Power, utility, internet, telecommunications, or carrier failures, including message filtering or blocking by a carrier;
Outages, suspensions, price changes, policy changes, or discontinuation of any third-party platform, AI model, or software we rely on;
Cyberattacks, data breaches, ransomware, or malicious interference by a third party.

Where such an event occurs, our obligations are suspended for its duration and timelines extend accordingly. These events do not entitle you to a refund, and fees already paid or owed remain payable.

If you become unresponsive. Delivery depends on you too. If you fail to provide the access, credentials, content, approvals, or feedback we need, or you stop responding to us, then: timelines extend by at least the length of the delay; we are not responsible for the resulting delay or for any impact on your results; your fees remain due in full; and no refund is owed. If you remain unresponsive for thirty (30) days, we may treat the work delivered to that point as accepted, close the engagement, and invoice any remaining balance. Nothing here obliges us to hold capacity, pricing, or a reserved seat open indefinitely.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the current version. Changes are not retroactive and do not alter the terms of an existing signed agreement.

13. Contact

Truebolt LLC · support@truebolt.ai
See also our Terms & Conditions, Privacy Policy, and Cookie Policy.