Privacy Policy
1. Introduction
This Privacy Policy explains how [Legal Entity Name, e.g. Truebolt, LLC] ("TrueBolt," "we," "us") collects, uses, and protects your information when you visit our website or engage our services. By using the site, you agree to this Policy.
2. Information we collect
- Information you give us — when you fill out a form, take the AI Readiness Assessment, sign up for our list, or contact us: your name, email address, phone number, company, and the responses you provide.
- Information collected automatically — basic usage and device data (such as IP address, browser type, pages viewed) via cookies and similar technologies.
3. How we use your information
- To respond to you, schedule and conduct calls, and provide our services.
- To send you your assessment results and related communications.
- To send updates, content, and marketing (where you've consented), from which you can opt out at any time.
- To operate, improve, and secure our website and services, and to comply with law.
4. Text messaging (SMS) & consent
If you opt in, we may send you text messages related to scheduling, service, and (where consented) marketing. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help.
5. How we share information
We do not sell your personal information. We share it only:
- With service providers who help us operate (e.g. scheduling, CRM, AI, telephony/SMS, email, and analytics providers), under contracts that limit their use of it;
- When required by law or to protect our rights;
- In connection with a business transfer (e.g. merger or acquisition).
6. Cookies & analytics
We use cookies and similar technologies to run the site and understand usage. You can control cookies through your browser settings. [If you add analytics/ad tools, list them here.]
7. Data retention
We keep your information for as long as needed to provide our services and for legitimate business or legal purposes, then delete or de-identify it.
8. Data security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Your rights & choices
- You may request access to, correction of, or deletion of your personal information by emailing us.
- You may opt out of marketing emails (unsubscribe link) and texts (reply STOP) at any time.
- California residents may have rights under the CCPA/CPRA; EU/UK residents may have rights under GDPR. Contact us to exercise them. [Confirm which apply to you with counsel.]
10. Third-party links
Our site may link to third-party sites and tools we don't control. Their privacy practices are governed by their own policies.
11. Children's privacy
Our site and services are intended for businesses and adults. We do not knowingly collect personal information from children under [16/13].
12. Changes to this Policy
We may update this Policy from time to time. The "Last updated" date reflects the most recent version.
13. Contact
Questions or requests? Contact us at kristin@truebolt.ai [add mailing address & phone].